About Serena West

Lisa was very easy to communicate with and always available when I had questions or concerns. I felt like she was working for me and not just going for the sale with her quidance and feedback. Lisa was very knowledgeable and I felt comfortable that she knew the legal aspects. I would definately refer Lisa French to friends and family

Lisa is the best. That's all that is needed.

I would get flyers that Lisa sent listing all the recent sales in my area That is how I first heard of her. Lisa went above and beyond in getting my house sold. She helped me with so many little things and big things also, such as fixing things like a handle on a toilet, replacing a board on a deck, and rekeying door locks. Her son even helped me move things to my new house. She held many open houses which exposed the house to prospective buyers. I do not think I could have had la more able agent than Lisa. Thank you, Lisa French.

Having worked for AT&T 38 years and being relocated 6 times, Lisa is the real estate agent we would recommend to anyone wanting a professional job performed.

Lisa is the most understanding, patient, and trustworthy agent! My fiancé and I were new to this entire experience and she never hesitated to explain everything to us and made this first time homeowner process very smooth!! She met all of our expectations and desires for an agent but also finding our perfect first home!! We will be using Lisa for all of buying/selling needs and recommending to all of our friends and family!

Lisa was incredible!!! Everything went so smooth and she was in constant communication with us. She even helped talk us out of our stress when getting worried we wouldn't find a house!

I worked with Lisa starting in late March to look for a home for my wife, Nancy, and me. She sat down with us and asked a lot of questions about what we wanted in a home, and we were pretty specific in what we were looking for. She was able to send us several homes to look at after that that she said didn’t quite meet our parameters but would give us an idea of what was available in the market.In late April, she had sent us several homes in the neighborhood that we wanted to move to, and we decided to go look at them with her. So, on May 4th, she picked us up and drove to Braselton to look at the 3 homes she had, and on the way, she sa...

Lisa is the best. I had been working with another agent from another company, and he just wasn't understanding our wants/needs. I asked a co-worker if he knew anyone, and he recommended Lisa. It was the perfect recommendation! Lisa is knowledgeable about the area and what mattered most to us. She was especially helpful, given that we moved from out of state and couldn't be here all the time to look at properties. She did video tours of some houses we liked, and even called us on FaceTime during the home inspection. She was stellar to work with! What can I say that I haven't already said? Lisa was fantastic to work with and, honestly, gave...

Lisa was incredibly helpful and knowledgeable, and was always willing to answer any and all questions that we had in any part of the home buying process. We would definitely work with Lisa again and would recommend her to any of our family or friends.

Working with Lisa French was a wonderful experience. She was knowledgeable, passionate and professional. Lisa was in constant communication with us and really exceeded our expectations. She has earned our highest recommendation!

I feel like family. I can't begin to thank you for the "real estate" experience. You made it most wonderful.

Pat went above and beyond to help my sister and I sell our Dad's home. She had a contact for every aspect of what we needed and everyone that she recommended was great. She personally met with a few different workers that we were using so that we didn't have to make the trek to that side of town so often. She was just a dream to work with and I would recommend her and would absolutely use her again in a minute. It was just a great experience on every level.

If you need help finding a house, Mitch is your man! I was looking for my first house and had been working a realtor - let's call him R. It was a frustrating experience. R showed me several houses over the course of a year or so - and I ended up putting in offers on 2 and then rescinded because of major problems identified in the inspections. R continued to show me houses that I wasn't interested in - I felt like he wasn't listening to me and he thought I was being too picky. After I rescinded the second offer, we decided to part ways. I decided I would start looking at houses on my own. I miraculously ran into Mitch when I looked at one of his list...

I'm afraid I made a mistake in choosing a Realtor to sell my condo in an Atlanta mixed use development. Initially, I was approached by a Realtor who claimed to have a lot of experience in selling that particular development. She was constantly out of town, and even asked ME to follow-up with a Realtor who had shown the property during one of her all too frequent trips. I then turned to a Realtor who lived just down the hall, thinking that he would be a great fit for the situation. He got us many showings, but no offers on the table, before he decided to take a position with a property out of state. In an email, he advised me of his new career opport...

Mitch Grooms is not only an exceptional realtor and videographer, he is also an exceptional human being. Mitch was an essential part of my life during two very monumental movements videoing my wedding and helping my husband and I buy and build our dream home. He is honest, patient and hardworking, he made both of those experiences truly an amazing and memorable time for my family and I. When my husband and I found a neighborhood we loved Mitch literally went door to door asking if anyone in the neighborhood wanted to sell and that's just above and beyond but that's who he is. If you are looking for a realtor whom you can trust with your most preciou...

Good day, I wanted to say your agent Mr. Mitch Grooms went beyond what is expected from a realtor. He provided us live feeds on various homes to help us get the best home for the money. We were out of state and he even helped make our move so easy during a difficult. He even went so far to purchase a home warranty and allowed car transportation to park our car in his driveway as we are moving from NY to GA. If you want to be treated like diamond and with upmost respect. Mitch is your guy. Also, he will provide you all the pros and cons on a home buying and also recommend the best home inspector in town. You will never be disappointed in this real es...

During the entire listing process, Pat kept the house visible with fresh photos, timely open house sessions, and broad online publishing. She was always responsive to our questions or other needs, kept us abreast of home showings with timely feedback and always made her staff available if needed. Her knowledge of the local real estate area is top notch and was clearly the reason why she was ultimately the right choice.

Pat was extremely thorough in her analysis of the local market and in pricing our home. Her vast experience in the home selling process is second-to-none. She is honest and doesn't sugarcoat anything, but she really went to bat for us and was responsive each time we called. Her skills and abilities as a real estate agent are unmatched. We really appreciate her help in getting a quick sale of our home.

After having our home listed several times over the last four years, we were discouraged and skeptical about trying one more time. However, after dealing with Pat we discovered our fears were unfounded. Through her guidance, we had an acceptable offer within 30 days of our listing with her. As a true professional she guided us through the process with answers to all of our questions and reservations.

I was very pleased with Pat Soltys as my realtor. Five stars in all categories! I will recommend Her company to my friends. Pat Soltys was knowledgeable, careful in getting all required paper work done. She was able to provide power of Attorney for out of town co-owner. The listing of my home was so complete that it had a good contract offered in six hours from the time it was listed.

Pat was the most professional high service agent I have ever worked with. We saw this from her plan to market the home, to her attention to details on how to show the home all the way to working with our buyer to ensure all steps to closing went smoothly. I highly recommend Pat and her team to anyone wanting to feel like they got real value out of their real estate commissions.

Pat is extremely thoughtful, kind and honest. She not only knows the market better than anyone she also is understanding of the sellers needs as she helps you get your house ready to sell. Pat works harder than any realtor I have met to get the selling property seen by as many people as possible. Pat is an amazing person, I am very fortunate to know her.

Pat Soltys was wonderful to work with! The marketing and sale of the house was complicated by a burglary during the listing and also that I was living out of state already. Pat handled all the extra tasks with grace and efficiency. I would highly recommend her to anyone looking to sell a home.

DeeDee was so wonderful. She helped me with each step along the way to selling and buying my homes! She is a great listener. She is honest, respectful, patient and understanding. always returned my calls and texts! DeeDee was my second agent and got the job done! Just wonderful!

Corbett was amazing and patient throughout my home buying process. With this being our first home, she really helped us understand every aspect of the purchase/contract/mortgage. Corbett was our advocate and we can't thank her enough. It was a pleasure to work with her.

Ellie is an exceptional agent at every step of the way, and made our home buying process seamless and enjoyable. Her knowledge of the process and expertise in the local area helped us so much. We highly recommend her!

We recently worked with Pat to sell our home. She is by far the most knowledgeable and professional realtor with whom we have ever worked. We highly recommend Pat for the sale of your home.

It was a no brainer working with French Lisa. I liked her when we bought our home, and immediately reached out to her when we sold our home! Thank you so much for everything!

Pat's approach is calm, cool, and collected, even when little snags come up. I appreciated that. She is a great advisor and gets the job done gets the property sold quickly.

Worked with many members of Smoke Rise Agents. They are all professional and well trained.

My Excellent rating says it all. Always available for guidance and gave me the necessary flexibility in planning the sale.

Thank you for your wonderful assistance through this process.

Very pleasant experience. Thank you.

Allison is top notch and pulls out all the stops for you! She has an impressive wealth of knowledge on the area and her work ethic is second to none; even pulled up her sleeves to make some small repairs before the listing! My condo sold in 2 days, with 10 offers, thanks to Allison's impressive marketing approach and dedication to the end goal!! The entire transaction was completed conveniently online, over the phone, and through the mail, no added time and cost of travel.. Simply the best, beyond expectation, thanks so much Allison!

We enjoyed Allisons' personality, knowledge, and updates during this process. We needed guidance to sell a land lot and It was a very positive experience!

I can't recommend Allison enough. She's friendly, extremely knowledgeable, and willing to go see any places you're interested in without pushing one way or another. She helped me find and negotiate a great deal on my first home and I am so grateful I found her!

Dealing with Allison was an excellent experience. I met Allison as she was the Seller’s Realtor when I first purchased the unit in 2018; two years later, due to work relocation and as I needed a Realtor, I contacted Allison. As I was months ahead of schedule since my relocation would not happen for three months, Allison still took the time to meet with me, talk about strategies and remained in contact until I was ready for the unit to go on the market. Prior to listing the unit, Allison and I worked on a drone video of the property which would hopefully help (one should really request the link and see how Allison was wonderful). In addition, the p...

Allison was an absolutely amazing realtor. She was so patient with me and my husband, we looked at A LOT of houses and we never felt pressured to just “pick one”. She always told us to wait for “our house” and then we go after it. And that is exactly what we did, she was able to negotiate the BEST price for us and got us our dream house for an awesome price. She is not only a pleasure to work with, but she is very knowledgeable about the Atlanta area. I would recommend Allison to anyone looking to buy/sell a house who really wants someone on your side to fight for you and get you what you want.

Dierdra Wilson is without question an excellent realtor. I had the pleasure of working with Dierdra throughout the listing, selling and closing of my property in Stone Mountain. It is a unique combination of skills that go into making her such a wonderful professional. Years of experience have made her capable of creating a presentation of the home that immediately attracted prospective buyers. She gave us feedback after every showing. Within the first weekend of listing my house there had been over a dozen visits and by Monday we had an offer. Upon Dierdra’s advice we waited for the other scheduled visits to occur. By Tuesday, we had garnered an ad...

Mrs. Wilson, I can't thank you enough!! Words alone cant express my gratitude for you. It was a great journey and to be honest I wouldn't haven't it any other way. Thank you for believing in me and helping me find my dream home. Your hard work and persistence paid off. My family and I really love our new home and I feel truly blessed to call you my friend. I absolutely will recommend you to my family and friends when they are ready to buy a house.

DeeDee was so wonderful. She helped me with each step along the way to selling and buying my homes! She is a great listener. She is honest, respectful, patient and understanding. ALWAYS returned my calls and texts! DeeDee was my second agent and got the job done! Just wonderful!

Corbett is a real pro. She handled my transaction skillfully from beginning to end. She is knowledgeable, smart and responsive, and she understood all aspects of my situation. In addition, Corbett is an extremely nice person! Highly recommended

Corbett handled the entire process professionally with knowledge about the market and had our best interests at heart all the time. I would recommend Corbett Jordan to everyone.

I have worked with Corbett three times now. Completely satisfied each time. Loved her!!

Corbett was excellent in both selling my property and finding my new home in a market with very few options. The marketing of my property was AMAZING! The website, extraordinary photos and the drone video was superb!

Joi was wonderful to work with and I would definitely recommend work with her again

DeeDee has helped us buy two houses and sell the first one we bought with her. She's also helped us navigate some rocky under-contract experiences with unserious sellers. If things are going great, she's got you covered. If things aren't going great, she's got you extra covered. Obviously we are very satisfied. Hard to imagine using anybody else after working with DeeDee.

I would have been completely lost without Ellie Miller. From the first casual conversation to the final signing, she made me feel capable and sane in what was a very insane time. She kept things moving and kept me on track when I got overwhelmed. She met our concerns with knowledge and handled several different personalities with aplomb. Thanks to Ellie, the process of selling our first home was relatively quick and painless. She really went above and beyond!

Ellie is an exceptional agent. We had a very smooth process while working with her, and highly recommend her services

Ethlyn was an excellent partner throughout the selling of my property. From candidly providing preparation feedback and listing details she ensured my house was marketed to yield the best sale price. She provided excellent guidance during the negotiation period which resulted in a sale price above asking despite post inspection price adjustments. I thank Ethlyn for her excellent service and would not hesitate to recommended her to friends.